Do you have questions about Quark?
Don't panic, we've thought of everything! In this FAQ, you'll find answers to the most frequently asked questions about our products.
The answer to your questions
Do you have questions about Quark?
Don't panic, we've thought of everything! In this FAQ, you'll find answers to the most frequently asked questions about our products.
Frequently Asked Questions
We have created a dedicated tutorial on this topic to provide you with a complete answer.
We have developed a simple and invisible fixing system. There are 4 screws to position using your Pegboard .
Multi-material screws + anchors are always supplied with the Pegboards.
Quark Pegboards can be installed on different types of walls, such as walls made of:
It is important to properly insert the multi-material anchors before inserting your screws to ensure a secure and solid installation.
We have developed an invisible fixing system. We supply the screws and dowels. They are positioned using the Pegboard . The dowels are multi-material compatible.
Quark is a design and manufacturing studio. All our products and accessories are made in France , in our workshop. We are located in Paris in the 18th arrondissement at CAP 18. An industrial hotel dedicated to urban manufacturing.
We make all Quark products to order. We need 3 to 15 working days to manufacture your Pegboard and accessories from the time the order is taken. Then, you must allow 2 to 7 days for shipping depending on the delivery option chosen.
Our Pegboards support a maximum load of 40 kg . Beyond that, you must ensure the quality of the wall and your fixing. A standard Pegboard is attached to the wall with 4 screws. Each of the screws can support a load of 50 kg. This therefore leaves a significant safety margin.
Our stainless steel pins support 8 kg per point. Many customers use our Pegboards for book libraries . Do not hesitate to contact us to collaborate on your project. We are here to help you.
Please send an email to contact@get-quark.com
Yes, you can return your product within 30 days of shipment . All products must be returned in secure packaging and in like-new condition. Contact customer service to follow the return procedure.
Our payment methods are completely secure thanks to SSL encryption.
You can use a slightly damp cloth