FAQ

You have questions aboutQuark and its products 

Welcome to our frequently asked questions. If you ever can't find your answer,contact us here, we will get back to you quickly.

How to Install a Quark System Wall Shelf?

The detailed answer can be foundon this page

Where are your products made?

All our products and their accessories are made in France by our hands, in our workshop based in Paris 19th.

Should I apply protection to the boards or the wall base?

All our products are treated and protected by paints or varnishes.

How should I clean my shelves?

You canclean your shelves with a slightly damp cloth

Can I mount the shelves myself 

The assembly of the shelves is very simple and accessible to all.

You need a level, pencil, drill, and screwdriver to secure the wall bases. Then you simply plug in the planks without any tools required.ire. 

What maximum weight can the shelves support??

The boards can support up to 7 kg evenly distributed, provided that the fasteners used for the wall bases are adapted to the nature of the wall..

Need help to customize, who to contact ?

If you cannot find the answer to your questions, you can contact us by email at contact@get-quark.com

I'm missing a part, who to contact?

If the part you are looking for is not on our site, contact us at contact@get-quark.comm

Do you have a showroom where I can see and buy your shelves?

We do not yet have a showroom but hope to be able to offer you one very soon..

What are the delivery times for an order ?

Once your product has been shipped, it takes between 2 and 5 days in France. If you have not received your products, please do not hesitate to contact us at contact@get-quark.comom

What are the delivery rates?

Thedelivery is calculated according to the weight of the order. She starts from 6 for one pegboard standard 48 x 48 cm with UPS relay point.

Save my bank details?

We do not save your bank details to which we do not have access. Our service provider in charge of our payment module takes care of it. Your data is perfectly secure.es.

Is the payment method secure?

Our payment method is totally secure thanks toSSL encryption.

 

Language
French
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